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We are proud of our products and our customer service and we've created this page so that we may share what our Customers have to say about us! If you have comments about your experience shopping with us, please email them to . Thank you for your business!

If you've sent a testimonial in the last 12 months and you do not see it posted, we apologize but our server crashed recently and we lost all of our testimonials for the last 12+ months. If you would like to resend, we will post ASAP. Thank you all for your wonderful comments and suggestions! Nothing validates what we do each and every day more than your kind words.



 

Your prices and products are OUTSTANDING!!!!!! Your shipping is really quick too because it only took like 2 days to get my order. I ordered a 2nd time because of the Great Work. Also, you can get FREE SAMPLES. Keep up the good job. Cynthia T. in NY on 8/30/12

Thank you so much! We love dealing with your company. Great customer service. Stacey A. in NY on 7/14/12

Just wanted to let you know I received my order and truly appreciate your wonderful customer service! I appreciate the follow up email I received to let me know my merchandise had shipped and was so very grateful to get it so quickly! Thank you again for carrying such great products, you have a new devoted customer. Halla M. in FL on 7/11/12

As always, your customer service is top-notch - responsive and helpful! Nancy M. in CO on 7/08/12

I received my order yesterday! Thank you for entering me into your contest. I love your site and I love your products. Mary Ellen K. in MA on 4/17/12

Thanks for your very prompt service! Your company/group is one of the BEST! I appreciate you. Wanda A. in TN on 3/6/12

Thank you for your help. Yes, I did receive my oder. I will definitely order from your company again because of the great customer service you gave!! Dianne K. in TX on 2/24/12

Just FYI, I ordered from you because I loved your site, it's very clean and you have free shipping. Great & easy shopping experience! Florencia G. in CA on 11/14/11

Just wanted to say I really enjoyed the lemon body scrub and can't wait to try some of your other scents. Also, your service was great. Rena N. in MI on 10/19/11

It was my first time ordering from Chocolate Lotus Inc. Not only do they have very good prices for the products they offer but their website is beautiful, clear and easy to navigate. Most importantly what a surprise it was for me when after placing my order I received an email message confirmation from a real person! One expects to get a response from some automated system, but this time it was different. It was different because it was nice, welcoming and caring! The Chocolate Lotus customer care is indeed quite amazing. Monika L. in IL on 10/12/11

Chocolate Lotus is my new favorite store I love your products and site and especially your service! I have already recommended you to all my friends :) Jessica M. in NV on 9/30/11

Thank you for your mail. Yes I did receive a notification mail that my order had been shipped. I am looking forward to trying out those items ordered thru your website. Again I would like to thank you for including Malaysia as one of the countries in your international shipping list. When I first wanted to place my order I was disappointed that you do not ship to Malaysia. But I wrote in a special request to include it and once again I must say that you guys have been terrific and I will help to spread the words around on your website. Mei W. in Malaysia on 9/29/11

Hi! I just got my order this morning; everything looks great. The hair powder works very well; great suggestion. Loving everything so far! Thanks again for an awesome order. The Mor gift tin really IS beautiful; their whole brand is a work of art. I'm going to hunt down the Serendipity perfume soon because the candle is so divine....Reviews to come! Not sure when but they will happen :) I'm pampering myself with a full "Chocolate Lotus Spa Day" before my NOLA trip this month :) ... You have a great company going. Roxy S. in IA on 8/11/11

Hi, I hope all is well. So nice to get a personal MSG. I really enjoyed your website. It was very easy to use and I just knew that all of the products were selected for their goodness and purity. Thank you for a delightful ordering experience. I will return! Gina R. in NC on 7/6/11

Thank you Kim. Kudos to you and your impeccable customer service!!! I look forward to receiving the products. Maria C. in FL on 5/21/11

I love chocolate lotus! I never thought I would find a place with so much to offer its customers. I will return! Leslie A. in CA on 3/20/11

I recently found Chocolate Lotus and was impressed with their deals : free shipping over $25, free samples, free contest entries, daily deals worth 40% off, and ongoing specials on a great selection of items! That is hard to beat! What really blew me away though was their great customer service even on facebook. They are quick to respond and very friendly. I just made my first purchase of 100% Pure shampoo and conditioner and I took advantage of the 15% off pure products until the end of the month. I look forward to many more orders. Thank you for creating this site Kim and David Snow. :) Leslie A from CA on 03/19/11

Hi Kim! I received the replacement Mojo pearls today & they are beautiful -- no problems with them at all. Thank you so very much for your fine customer service! I have recommended & will continue to recommend your company to others based not only on your fine products but on your excellent responsiveness. Best wishes to you! Lenora L in MA on 02/28/11

Thank you! I am so excited I found your site. I was going to wait to try my first order before purchasing more but I couldn't resist. I used to be a Lush shopper but have been boycotting them for 2 years because they are not as natural as they claim to be. I spent a long time searching for a place to get what I was looking for and I think i finally found it. Thank you! I will definitely review some of my purchases! Lauren in NJ on 02/15/11

Thanks so much for all this information. I never expected such a personal reply, just a form-type answer. I'll definitely be shopping on your website and will pass all this information along to my other animal friendly friends. I grew up down the street from a man who was a beekeeper and they all seemed pretty happy to me! Free shipping is a big selling point for me so that's just icing. Thanks again Kim. Nancy on 01/30/11

Hi Kim, My apologies for the delay in response - I received my goodies and LOVE everything!! Thank you so much for consistently offering and providing the best customer service on the planet, it's so appreciated :-) Sandy A. in PA on 12/01/10

Hello...I just received my 100% Pure Luminous Primer...you are the only company I found that actually had it in stock...I received a sample of my choice (100% pure body scrub) and was surprised when I saw an extra sample (Juara/tea and rice moisturizer)...very thoughtful...I just wanted to thank you for your great customer service and quick delivery. Maggie in CA on 11/17/10

Everything I've tried has been wonderful! Your business has been a blessing for my sensitive skin. Thank you again for your wonderful service and I apologize for the delayed response. Kelly S. in CA on 10/26/10

I recognized Chocolate Lotus from searching for high quality Bubble Bath on Ebay. I did a google search and I saw the same products I was shopping for at a 40% discount. Robert H. in CO on 10/17/10

Great site, nice having somewhere to shop for different brands i like. Alicia F. in LA on 10/15/10 for a Bizrate survey

You are SUPER to deal with ... and I'll spread the good words! Gail W. in CA on 10/12/10

Thanks. I tell my friends about you all the time. Especially the customer service which is fantastic by the way. Corrina D. in AZ on 08/16/10

I received my order today. I love all the items... especially the new 100% Pure Full Coverage Foundation. It is really awesome. Covers so well and looks so natural. The Shea Terra Kalahari Melon Shea Body Spray is great too. I placed another order today. Looking forward to trying some more products. Vicki W. in TX on 06/15/10

Absolutely top seller. Wonderful customer service. Barbara F. in AZ on 05/27/10 for a Bizrate survey

Had great selection of everything I was looking for. Michelle F. in TX on 05/11/10 for a Bizrate survey

Great folks, products, prices, sales, service, site-everything!! Unique, high quality products, as well!! The people who run Chocolate Lotus, are of the highest calibur, and truly care about their customers' satisfaction. Thanks much, will be back!! Jenna T. in TX on 04/13/10 for a Bizrate survey

I just wanted to take a moment to tell you that I received and have tried all the product lines that I purchased from Chocolate Lotus. Can I just say WOW, these products are wonderful. I have been searching for a natural cosmetic and skincare line(s) and each time I try what is marketed as" natural " I'll break out (I've never had problems with breakouts in my life) or find myself disappointed with the product after the hype. Quality speaks for itself. I'm really pleased with all of the products that I have tried so far. I think you've done a tremendous job putting together a site that sells really high quality products at affordable prices. I think I have finally found the right balance for my skin. To add a thought, there's no point in exercising and eating right if your packing your face and skin with toxic products --- certainly counterproductive--but its easy to get caught up in the marketing hype in the popular language of "natural" until you look at the label and find that the only thing that's natural about the product is the paper the label was printed on. If an ingredient is something that you can't identify you probably don't want to put that on your skin--chances are it's not good. Smile! Nicole T. in AZ on 03/11/10

I just wanted to tell you thank you so much for making my first shopping experience with your store a wonderful one. Both your customer service and communication are absolutely fantastic and your shipping is one of the fastest I have encountered. Plus, you were kind enough to put it a free sample even though I had forgotten to select the option! Thank you again. I look forward to my next online visit to your store and will highly recommend it to my friends. I hope you have a great day! Kelly S. in CA on 03/04/10

I tell all my friends about your site and that it has the best stuff! And I got to start my Christmas shopping which is always a good thing. Rachel M. in CA on 12/01/09

Mahalo Kim, Always love your products! Bernadette K. in HI on 11/23/09

Thank you so much! You have been so great! I will definitely recommend Chocolate Lotus to friends and family! Nicole D. in MD on 10/09/09

I had been looking for 100% Pure products for some time and had visited your site some time ago but never ordered any. I recently purchased some of your wonderful products. When I open the honey coconut milk shampoo the frequency is just "edible". I can't wait to shampoo every morning. I want to put it all over me. The vanilla body cream keeps me moisturized All day long. The lavender honey facial cleanser is gentle and cleanse very well. The anti-aging facial healing balm has restored youth to my skin. All you products have made my morning Hygiene routine something to look forward to. However the Pure Vanilla Bean Shower Cream has been a disappointment. It does not foam at all and does not have the rich aroma of the Vanilla body cream. With that said I am very pleased with your products and will buy more and share these wonderful products with friends and family. Roderick M. in OH on 10/01/09

Hi Kim, the products and your first class service is the reason I continue to shop with you :) Cassandra G. in FL on 8/10/09

I'm happy to be shopping with you again, your site is so full of great things. Thank you for entering me in the contest, I do appreciate that! I'll look forward to receiving my order soon as I know how quick you are. Lenora P in MA on 7/27/09

I deal with other sites that have relatively good customer service, but you guys blow everyone else out of the water with your level of customer service - you treat customers exactly as I would! :)Sandy A. in NJ on 5/19/09

Again, thanks so much for the super fast delivery and great products! It is always a pleasure shopping with you guys and i can always find exactly what i need. I stumbled across your page 2 years ago looking for the 100% Pure line and since then i have tried many other products that you carry. I always come back when i need more. :)Katie M. in FL on 5/04/09

I'm ordering the [100% Pure Eucalyptus Seafoam] cleanser before I'm out of the first cleanser i bought from you because now that i see how much it works i thought i better order another before i do run out so i can quickly switch over and not have any time elapsed where I'm waiting for it to arrive and I'm not continuing to use it on my skin. I love the products, they seem to have made a big difference in the texture of my skin and the breakouts i use to get, thank you :)Roberta S. in GA on 2/28/08

I was browsing the internet for facial products. I came across Chocolatelotus.com and it caught my attention instantly. The website was beautifully designed and very easy to find whatever product you needed. Of course, I had questions regarding the type of products that would be best for my skin and so I emailed Chocolatelotus and quickly received a response from Kim. She was extremely knowledgeable about all her products. We even spoke on the telephone, so Kim could assure me I was purchasing just what I needed and she didn’t try to sell me anything that was not necessary for my skin. I have been using the products for about a week, and I notice a considerable difference in the way my skin looks. I was getting depressed because of the fine lines developing. I LOVE all the products and if I was really rich I would buy one of each. (JJ) Thanks, Kim, for helping make me not feel self conscious of my facial skin. When I run out of products, I will be the first in line to buy more. THANK YOU. Terri W. in NY on 8/19/07

Just wanted to let you know the CL (Chocolate Lotus Signature) lotions are great....your right the scent stays on all day...I love the chocolate cake!!! My cousin, who works for a big cosmetics company that starts with the letter S, also loved the fresh milk scent. I gave her my sample and told her I would order it for her. Janelle in CA on 8/01/07

Good morning Kim, I did indeed love the 100% Pure Vanilla Body Cream, so much so that I just placed another order for it J I was very impressed with how quickly I got my order – thank you so much! Judy in FL on 7/09/07

Kim...I love the White Chocolate Body Cream...that one is my favorite and I decided to order a couple of items for my sister and niece. I look forward to using Chocolate Lotus products for a long time! Thank you!!! Tricia in MI on 6/26/07

I just received the 8 items I bought from you on 6/12/2007, and I haven't been so excited about something like this since I found a second pair of my favorite A. Marinelli boots to have around as a back-up pair for when the inevitable day arrived and I had worn out the first pair....LOL! I can tell just by looking at them that these products are extraordinary! And, anyway, how could anything with the word "Chocolate" linked to it possibly be flawed? I checked out each item thoroughly and I cannot wait to begin using them to pamper myself every day! Not only do they smell so good I could almost grab a spoon and start eating them, aesthetically they are exquisite! Absolutely stunning! Many thanks for such a quick delivery!    Patti in FL on 6/14/07

A quick note to let you know I received the order yesterday......OMG I love everything!!  I'm using the coconut creme today and I see there is a new bottle for the eye creme, which is fantastic, love it!!  I LOVE the samples you sent!  That bella lucce peach body creme smells soft and DIVINE!! Thank you for everything and you'll be hearing from me again soon!!  Sandy in NJ on 5/26/07

I want to thank you for your terrific products! I only have one suggestion: many of your products do not say how big the container is, therefore I have no idea how much of the product I will be receiving! I use these products in my massage practice and I need to know how much to order! It would be even better if you had larger containers so I won't run out so fast. My clients love your chocolate and seaweed facials! It is a great pleasure to be able to offer a one-of-a-kind service! Thank you again and let me know if you have larger sizes available!  Amy in OK on 5/14/07

Oh my God, wonderful stuff, I love it.  I will be back soon for more.  Thanks for the samples.  Yummy!   Liz in NJ on 5/9/07

I just wanted to let you know that my package arrived last Saturday and everything is great. Thanks for the excellent customer service.  :)  Erin in WA on 4/16/07

I so appreciate the customer service that you express.  It is perfection in motion.  Hazel in CA on 4/10/07

Hi there, thank you very much for your help. The gifts were a success. The teachers were pleasantly surprised and I also hope they will use this occasion to check up your website and try other products as well.   Juliana in NY on 4/2/07

I love this product [100% Pure Coffee Bean Eye Cream]!  I bought it on the strength of a review on emakemeup.com and I was not disappointed.  It's a great value for the price and has improved the feel and appearance of my eye area.  I'm definitely going to buy some for my mom, sisters-in-law....Ellen in CT on 2/16/07

Both parcels arrived safe and sound.  Thank you again for everything.  We will definitely recommend you to others and will order from you again in the future. Great customer service!!  Monique in Canada on 2/7/07

Thanks, Kim, for all your extra efforts on my behalf!  I guess you have a customer for life!  Kathleen in CA on 2/6/07

Thank you so much for your prompt and very complete reply!  I love your site, your products, the free samples, and, of course, your incredible service.  Jo in CA on 2/2/07

Thanks Kim for my order. I received all my 100% pure products and the samples you sent. The packaging on the breakable items was fantastic. I appreciate the great care in the securing of the items inside the package.  Christy in OH on 1/26/07

Just got home and my beloved package was at the door! Oh my goodness, I am feeling so spoiled! Between all the freebies (love them!!!) samples (LOVE the banana cream I tried and haven't tried the mocha scrub yet, but can't imagine not loving that!), and then the products themselves, I am in heaven. I just love everything and I was just totally thrilled to bits with your service.  Genevieve in CA on 1/12/07

Happily I can say everything was wonderfully packed and arrived quickly, thank you. I found your site while searching for Aqua Dessa products on Yahoo, although I occasionally use Goggle. I ended up favoring the Purity cosmetics instead because the fruit scents looked more fun, and I'm looking forwarding to trying a few other brands you carry, it really is a great looking selection.  Again thanks for the great service and happy holidays!  Gwyn in NJ on 12/22/06

Got it!!!  That was the fastest delivery of any internet purchase I've ever made! Thanks a lot.  Lori in FL on 12/19/06

I received the box yesterday.  I promptly took it to mom’s to put under the tree. She unpacked it and put it all under the tree. I haven’t seen the boxes yet, but she said they were very pretty.  Thank you so much for all your help.  I can’t wait for the ya-ya’s to open their gifts!!  Alicia in OH on 12/19/06

I've said it before but I will say it again, your customer service skills are way beyond reproach!!  The Chocolate Lotus makes shopping a divine pleasure, most especially in this season of absolute madness!!  Sandy in NJ on 12/17/06

Thank you so much for your help. It was such an easy and great experience working with you and the website, especially with the holidays right around the corner. Have a great holiday.  Alison in OH on 12/11/06

I just wanted to e-mail you to say thank you - we received the gifts on Wed. I am extremely impressed with your company and will be ordering again in the near future!  Paula in FL on 12/9/06

Thank you so much for the wonderful Bella Lucce scrub!!  What a wonderful surprise!!  Like getting a real Santa Christmas present -- And, thank you again for being such a great company and so pleasant to work with -- I don't know what I would do without you guys!!   Joni in GA on 12/7/06

I received your products and wanted you to know that I really enjoyed them. The chocolate espresso scrub is the best. Thanks a lot!   Barbara in CA on 11/29/06

Oh great!  I am really looking forward to the new design.   Thanks so much again.  Your customer service skills are beyond reproach!  I look forward to doing more business with Chocolate Lotus during the holiday season.  Sandy in NJ on 11/27/06

Thanks so much Kim!  I can’t believe how great your customer service is.  It is rare in this day and age to get good customer service and yours is outstanding!  Kim in CO on 11/14/06

I recently placed an order with you and have already received my products!  I'm very happy with your service and the great product lines that you offer.  I LOVE everything I ordered, including the samples.  Thanks for your time!  I love your stuff and will be back very soon to place another order!   Kathleen in NY on 11/3/06

I just received my MOR Marshmallow Body Soufflé, and I love it! Thanks again for the great sell, I'll be a return customer for sure!   Lizz in Canada on 11/2/06

Thanks for taking the time to make sure I know what I am doing with your products, it is good to know people care about what they do, and make sure the consumer has a pleasant experience. Thanks, Robb in WY on 10/25/06

You're a real doll! As always, it's a pleasure doing business with you and I'll be sure to spread the good word about your products.  Much sincere thanks, Gebette in VA on 9/28/06

Got my package today - thanks so much!  I love the scent of the lotion, it will be perfect for a Chocolate Covered Strawberries gift I'm putting together for a friend.   Jennifer in FL on 9/27/06

I can't believe it! The shower gel and the body butter are here already! That's amazing! Thank you.  Liz in Canada on 8/2/06

Hi Kim!  Thanks so much, I greatly appreciate it!  I cannot wait to try all or these products and I am especially excited to try yours when they are available.  I have to say that I absolutely love, love, love your water lotus body nectar, I have been using it everyday, several times a day.  It will not be long I and I will be ordering another.  Thanks, Michelle in NY on 7/24/06

Wow! That was fast shipping! we received the Frozen Hot Chocolate today and are extremely satisfied customers. Thanks, Ann in OK on 7/19/06

I received the order today. Wow, everything smells so good. You were not kidding about the Mint Chocolate Jaqua. My new favorite! The Mint Chocolate shower syrup was leaking a little, no biggie.  I loved the scents of the samples, too. I had wanted to try 100% pure so this a perfect way....I may be back very soon for more goodies! The Bella Lucce is  a new thing I thought I would try, they all smell so good. Even the hubby was smelling them with me ! :)))   I appreciate the fast shipping & communication!   Sue in IL on 7/14/06

My order just arrived a few minutes ago - and everything is just wonderful!  My day has already gone from grrrrrr to aahhhhhhhh.  I'll certainly be ordering from you again!   Michele in OH on 7/14/06

Thanks for the quick delivery.  I sent it to my daughter for her birthday, and she was thrilled!  It was a great experience doing business with you!  Susan in SC on 7/12/06

Hi Kim!! I received my package the other day--everything was perfect.  As a matter of fact, it was my anniversary, & I just wrapped up all the drink packets & gave them to my husband! Yesterday at the beach, my kids couldn't wait to go home & make frozen hot chocolate. The chocolate lotion smells wonderful--yum!!   Adrian in NY on 7/9/06

Thanks for the quick response Kim! Just wanted to make sure that I got the right product, the size it came in is more than enough. I really appreciate the great customer service and awesome natural products from you all!!!  Elizabeth in AZ on 7/6/06

Wow!!!  I already received the first order today.  Can I just tell you that when I order from a certain Bath & Body Works it takes upwards of 2 weeks to receive the items?  I am always afraid that it will come while I am out-of-town for an extended period.  Thanx again for being a great group in so many ways.  Cherie in MD on 6/17/06

Thanks so much for letting me know [about my order].  I am really looking forward to receiving these products!  I also look forward to doing more business with the chocolate lotus. Your customer service is more than a few notches above the rest for sure.  Sandy in NJ on 6/5/06

I just wanted to let you know that my order arrived yesterday.  Super fast shipping!  So far I love the lotions (Japanese Yuzu smells great!) as well as the pumpkin masque.  I will try the decadent chocolate masque this weekend with my mom and sister, but I can't guarantee the chocolates will last! I am fast turning into a chocolate lotus junkie!  Be warned!  =)  Thanks again for your fast and friendly service!  Erin in WA on 6/2/06

Your website is full of fabulous goodies and I was very pleased with how quickly my order arrived.  I will certainly order from Chocolate Lotus again, and would like to see more products available, especially organic products.  Sarah in the UK on 5/25/06

Thanks for keeping me updated! Excellent customer service! Melanie in WA on 5/24/06

The new order was on my porch yesterday when I returned from a couple of days in the north woods of Wisconsin. I was way ready for a “Cumquat” bath. It was heaven. We were up there for a girl’s getaway to celebrate the birthday for which I bought the previous items. My friend Annalisa loved them too and was also entranced by your company’s name. I’ve passed your website on to her. Judy in IL on 5/13/06

I just wanted to thank you for doing such a wonderful job on the gift basket I ordered. My mother recieved it today and absolutely loved it! I will be sure to refer you to all of my friends and associates. Have a great day! Amy in UT on 5/10/06

I REALLY appreciate all your emails, and I'm so excited to be able to give these great gifts (I've not tried any of these products, so I suspect you'll hear from me again soon to order things for myself : ) ! I'd be shocked to find another company with such great customer service. THANK YOU!!!!!!! Phyllis in PA on 5/3/06

Thanks, great shipping, and products!! Natchelle in GA on 4/20/06

Thank you i love your products and will tell all my friends and continue to be a customer. Your service is outstanding!!!!!!! Sarah in TX on 4/16/06

I have proof the 100% Pure Balm is working. I had a facial last night and the aesthetician told me that my skin was in really good shape and looks great. The last time I went to her ( before I was using the balm ), she told me it was dry and dull. Casey in Tampa on 4/14/06

Just wanted to let you know I received my Mor Honey Body Butter. I was so excited I practically torn the box apart, trying to open it. Anyways, thank you so much for going the extra mile in getting this product for me. I just love it. Adeen in WA on 3/20/06

Kim - thanks for your prompt reply! I am already thrilled with your service! Michele in NY on 3/16/06

I received the Frozen Hot chocolate today, wow that was fast. You been great to do business with, thank you. Judy in NV on 3/16/06

I got both products this weekend, and so far love them both! No itching, no scratching, not blisters -- just clean skin. I will definitely order from your site again. Shopping at Chocolate Lotus is better than going to one of my local brick and mortar stores. Thank you again for the personal attention you've given me over the course of the last few days. Your superb customer service has not gone unnoticed or unappreciated. Joyce in CA on 2/6/06

Aqua Dessa Nourishing Facial Oil Serum - This product is a miracle in skin care. I have had a small wrinkle underneath my left eyebrow for several years, most likely caused by sun damage. I started using this serum every night 4 months ago, and just this week, I noticed that the wrinkle has disappeared. This product is truly amazing. Casey in Tampa on 1/13/06

I wanted to let you know that my package was waiting for me when I got home. Thanks so much for answering my inquiry so promptly. I truly appreciate it. Your customer service is superb and I will definitely be doing a lot more business with the Chocolate Lotus!! Sandy in NJ on 1/12/06

Parcel arrived quickly and with lots of lovely rose hued paper. I love the Bella Lucce and the Aqua Dessa products + the sample! Thank-you, Ci in San Francisco on 12/31/05

I hope you had a great Christmas. I'm just writing to let you know the snowflake theme for the gift basket was perfect. The order arrived in only a couple days and was packaged wonderfully. Also, the recipient loved the Pomegranate Fig scent so thank you for the suggestion! Thank you again for the amazing service. I will definitely be back. :) Erin in WA on 12/30/05

Hi, Kim - I ordered from you last week & would like to again thank you for your prompt, friendly, and wonderful customer service! Melissa in AK on 12/18/05

Our first order arrived today and the kids and I couldn't help but make one of the packs of frozen hot chocolate for ourselves to try. What a fabulous desert! I just placed another order for more because I can think of a lot of people who will really enjoy receiving frozen hot chocolate this winter. You have some really wonderful products on your site, and I respect that you donate some of your profits to charity. I wish more businesses would do the same. I think this is the beginning of a wonderful retail relationship. Cari-Ann in VA on 12/14/05

Thanks Kim for your great, quick service. Brenda in IN on 12/11/05

I found your site because I was looking for the Serendipity Frozen Hot chocolate and when I typed that in, yours was one of the sites that came up. After checking out each of the sites I thought yours had the best price so I went with that. And I'm glad I did, I rec'd my order within two days! I will recommend your site to friends. Patty in NY on 11/30/05

Thank you so much Kim, I got the chocolate on saturday, it was delicious, yum, yum! I will be using your site more often. Very fast, and perfect condition. thanks again, Tatiana in HI on 11/28/05

Hi Kim, Have not had a chance to try everything because of a Death in the family and the holidays. Everything smelled great and the package was packed beautifuly. Samples are great too. I will try and get back to you again when I have tried everything. Thank you for your great service! Marlene in NY on 11/25/05

I have to say that I used the Chocolate Expresso Body Scrub this morning and it was absolutely wonderful! My body was sooo smooth after using the scrub. The smell was intoxicating, just AWESOME, I loved it!!! It was just like drinking a Chocolate Espresso, definitley a caffeine jolt and a wakeup call for the body! Michelle in NY on 11/24/05

Thanks, I think the gift certificate drawing is a GREAT idea/hook. So are the free samples. A working Mom, I shop almost 70% online for products, your website was great and easy to navigate. I found your website by doing a search on Yahoo! -----I was looking specifically for a Gingerbread sugar scrub, and I couldn't find it in any of the major retail outlets. You have an outstanding selection of products in this area. I will send your website out to my friends and family looking for gift ideas. Kathleen in IL on 11/17/05

I wanted to thank you for being so prompt and courteous. Also I looked at both aqua dessa and bella lucce's own websites and your products were cheapier -- thanks a lot. Alicia in AZ on 11/16

That was so nice of you! I will definitely remember you guys for later purchases. It's great to do business with people who truly "take care" of you. Thanks again! Lora in NC on 11/10/05

I'm definitely going to keep an eye on your website! Thanks for your help, great customer service! Beth in MA on 11/7/05

I got my package yesterday. Thank you so much. :) I love everything. They smell awesome. I used the vanilla scrub last night and it is outstanding. I posted a rave on MUA about it. You may get more orders. :) Thanks again, Michelle in Michigan on 11/5/05

I got my order yesterday.....I LOVE it all!! Thank you so much !!!! Kathy in AR on 10/29/05

I am very lucky to have found your website. I can't wait to get my order. I just tried this lotion [100% Pure Vanilla Bean Body Cream] for the first time last night and instantly fell in love. I think I have used about half a bottle in about 12 hours of having it. I really appreciate all of your help and letting me know about the shower gel. I am definately going to be a returning customer! Take care, Denise in AZ on 10/23/05

Oh my, the gingerbread is FABULOUS!! I knew I had to have it.=) Thanks for the samples of your line, loved the lavender lotus, great consistency too!! A little goes a long way which is perfect. Thanks again!! Love doing business with you!! - Amy in CA on 10/20/05

Kim - You're the best. I'll call you on monday about Hot Chocolate. P.S. - I'm sendin' gift baskets from you this Christmas!! - Wendy in CA on 9/23/05

Than-Q, again, for the extra samples!!! You are very sweet & you have a great mind for business. Much luck & success to you in your company! You will go far!!! Sincerely, Rachel in NJ on 9/1/05

The [Bella Lucce] Manuka Honey Drizzle has to be one of the best bath products I've ever tried. I'm ordering my 2nd jar today. It's incredible! Thanks so much for the great price on this product! - Heather in FL on 8/16/05

Thank you very much for entering my name into your contest. The Chocolate Lotus website seems to have the best pricing around. I have had great results with the product that I'd purchased - Aqua Dessa's Honey Pomegranate facial cleanser. I'm planning on trying out one of their facial scrubs in a week or so. - Pam in FL on 7/26/05

I received everything yesterday and am in love all over again!! Thanks for the recommendation about the loofah soap! That thing is AWESOME!! What a clever idea. - Amy in D.C. on 7/15

Thank you! You are great! We will encourage everyone who as a result of this, wants this stuff, to buy from YOU! We hope lots of new business comes your way. Have a Great Week! - Gary & Jamie in MO on 6/24/05

Thank you so very much for the "extra" samples. How very thoughtful of you, she will be thrilled. (Hmmm...maybe I should visit her next week-end.....:) It has been an absolute pleasure doing business with you and I look forward to doing so again. - Melissa in GA on 6/23/05

He's gonna love it, I'm sure. Again, thank you so much for working with me on this. I really do appreciate it! Take care and I hope to deal with you again in the future. :) - Lori in PA on 6/14/05