***Shipping to Canada and all international locations is based upon weight and current USPS Priority shipping rates. International Shipping is based upon the weight of your order and is calculated during the checkout process once you have entered in your shipping address and chosen a shipping method. You will be able to see the total amount for shipping prior to entering your payment information and placing your order.
We always ship international orders via USPS Priority Mail which includes tracking to ensure your order arrives quickly and safely. We do not ship international orders via First Class mail.
For questions, please contact us at or call (813) 956-3449.
Every purchase from Chocolate Lotus Inc. is guaranteed. Unopened items may be returned in their original condition and packaging within 10 days of your receipt of the item for a refund of the product purchase price. Shipping charges are nonrefundable. Once the items are received, your refund will be processed immediately. Please contact us for a Return Authorization (RA) number prior to returning any items. If you return your item(s) without an RA number, your order will not be refunded and you will have to pay additional shipping charges if you would like us to return the item(s) to you.
We do not accept returns of opened or used merchandise and we do not accept returns of any food item including drink mixes, cakes, gourmet chocolates, etc. We do not accept returns after 10 days of your receipt of the item. Gift Baskets may not be returned as they are personalized and customized at the time of order.
Damaged items will be replaced with an identical product. Please contact us within 5 days of receipt of any damaged items and save the box and all packaging materials, as they may be needed.
We offer secure on-line ordering using PayPal. You do not need to have a PayPal account to place an order. You will not be required to open a PayPal account to place your order. PayPal accepts Visa, MasterCard, Discover, AMEX and eChecks.
Only items shipped within the State of Florida will be taxed. The Sales Tax Rate is 7%.
To ensure our customers privacy, we never sell, loan, rent or give away your name, email, address, or any other personal information to any third party.